Employment with JFS

JFS Case Manager (older adults)- P/T (20hrs/week), New Bern location 

Job description summary:  

The case manager, under the supervision of the Raleigh-Cary JFS Senior Services Social Worker, is responsible for a comprehensive Geriatric Case Management program in the Jewish community in New Bern, NC. The Case Manager is responsible for direct care, including identifying client needs, conducting care-planning assessments, and developing, coordinating, and monitoring appropriate service plans. Travel is required for this position- mileage reimbursement is provided. 


  • Master level social work degree (MSW) from an Accredited University. LCSW/LCSWA preferred.  

  • Experience in working with older adults, their caregivers and families, and knowledge of geriatric services.  

  • Knowledge and experience in client interview and assessment skills as well as collaborative case planning, record keeping principles and practices.  

  • Knowledge of public and private social services providers and community resources and programs available to clients with identified needs. Knowledge of programs and eligibility requirements for the Social Security Administration, State Medicaid, County Social Service and Food Stamps, and other relevant programs.  

  • Strong organizational and management skills.  

  • Excellent written and verbal communications and interpersonal skills  

  • Proven proficiency in technology-based data collection, information management, and communications  

  • Proficiency with MS Office Suite products  

  • Ability to work independently with minimal supervision  

  • Demonstrated honesty, integrity, and adherence to principles of confidentiality  


Indirect Service 

  • Prepare complete and accurate case notes; write correspondence, reports and other written materials; input data and prepare statistical reports.  

  • Collaborate with other JFS staff to meet identified clients’ needs  

  • Handle fees with clients.  

  • Assist as needed in administrative tasks related to delivery of client services.  

  • Attend periodic JFS staff meetings via phone/video conference. 

  • Report to JFS Senior Services Social Worker regarding progress with plan development.  

Direct Service  

  • Conduct home visits to clients/family members, office visits with services provides, etc.  

  • Conduct casework interviews with clients, family members, service providers, and others to obtain information for determining client’s service needs and eligibility.  

  • Identify psychosocial, economic and physical needs of clients; assess client's support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan, including intervention strategies and setting long and short-term goals.  

  • Provide ongoing client assistance services by conducting home visits, monitoring delivery of services and quality of care, and reassessing client needs.  

  • Refer clients to appropriate community medical, emotional, economic and social support organizations; advocate for or assist the client in obtaining such services.  

  • Refer individuals and families for mental health services as needed; provide referrals for crisis intervention; reports instances of neglect or abuse to the appropriate authorities.  

  • Explain agency and program rules, regulations and procedures; assist clients in completing required forms and in gathering necessary documentation.  

Interested candidates should submit their letter of interest and resume to:  JFS@ShalomRaleigh.org  

The Jewish Federation of Raleigh-Cary is an equal opportunity employer. All individuals are entitled to equal employment opportunity without regard to race, color, religion, age, disability, national origin, gender, sexual orientation, marital status, ancestry, genetic information, medical condition, veteran status, or any other class protected under federal, state, or local laws.