Employment with JFS

JFS Case Manager, PT (18/hrs)

Job description summary:

The JFS Case Manager, under the supervision of the Director of Jewish Family Services, is responsible for direct care- identifying client needs, conducting psychosocial assessments, and developing, coordinating, and monitoring appropriate service plans. This includes general case management, financial and food assistance, and JELF loan administration. The Case Manager will also provide consumer education and advocacy, and support to adults and families.


  • Master level social work degree (MSW) from an Accredited University.

  • At least 2 years of experience in providing direct case management to clients, including families, adults and older adults.

  • Knowledge and experience in client interview and assessment skills as well as collaborative case planning, record keeping principles and practices.

  • Knowledge of public and private social services providers and community resources and programs available to clients with identified needs. Knowledge of programs and eligibility requirements for the Social Security Administration, State Medicaid, County Social Service and Food Stamps, and other relevant programs.


 Direct Service

  • Conduct casework interviews with clients, family members, service providers, and others to obtain information for determining client’s service needs and eligibility.

  • Identify psychosocial, economic and physical needs of clients; assess client's support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan, including intervention strategies and setting long and short term goals.

  • Provide ongoing client assistance services by conducting home visits, monitoring delivery of services and quality of care, and reassessing client needs.

  • Conduct financial assistance and Food Pantry intakes and determine eligibility for the service.

  • Manage the local administration of the JELF loan program- conduct interviews with applicants and co-signers, prepare and complete accurate documentation, appropriately execute promissory notes for recipients. 

  • Refer clients to appropriate community medical, emotional, economic and social support organizations; advocate for or assist the client in obtaining such services.

  • Refer individuals and families for mental health services as needed; provide referrals for crisis intervention; reports instances of neglect or abuse to the appropriate authorities.

  • Explain agency and program rules, regulations and procedures; assist clients in completing required forms and in gathering necessary documentation.

Indirect Service

  • Actively network to develop community contacts and maintain database of community resources.

  • Serve as a resource to the Jewish community in area of social services and family life issues.

  • Collaborate with other JFS staff to meet identified clients’ needs and on specific tasks and projects.


  • Prepare complete and accurate case notes; writes correspondence, reports and other written materials; input data and prepare statistical reports.

  • Handle fees with clients.

  • Assist as needed in administrative tasks related to delivery of client services.

  • Attend monthly JFS all-staff meeting and bi-weekly supervision with Director of Clinical and Social Services

** Please note: This is an 18/hr a week job; The work days for this position are Mondays, Wednesday and Fridays; hours are flexible.

To apply, please send your cover letter and resume to JFS@ShalomRaleigh.org  

The Jewish Federation of Raleigh-Cary is an equal opportunity employer. All individuals are entitled to equal employment opportunity without regard to race, color, religion, age, disability, national origin, gender, sexual orientation, marital status, ancestry, genetic information, medical condition, veteran status, or any other class protected under federal, state, or local laws.