Case Management Services

PLEASE BE ADVISED THAT JFS DOES NOT PROVIDE EMERGENCY OR CRISIS SERVICES. IF YOU ARE EXPERIENCING A LIFE THREATENING OR OTHER CRISIS SITUATION, DIAL 911 OR GO TO THE NEAREST EMERGENCY ROOM. FOR OTHER CRISIS/EMERGENCY RESOURCES, PLEASE CLICK HERE

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Jewish Family Services provides professional, affordable and compassionate case management services to adults, families and older adults. Our social workers will work with you to feel empowered, to maximize the quality of your life, and reach your full potential with dignity, hope, and strength.

Services include:

  • Care Management for older adults with a focus on quality aging to maintain their highest level of independence and dignity while remaining safe. To learn more about Care management and other services for older adults click here. We are proud to offer case management services to older adults in both Wake County and in New Bern, NC.

    • To schedule an appointment with our case managers:

      • For Wake County services- Email the Senior Services Social Worker, Abby Palmer, MSW or call 919-676-2200 ext. 114.

      • For services in New Bern, NC- Email the Senior Services Case Manager, Nancy Becker, BSW, MS or call 984-289-7747

      • Request services online.

  • Case Management for adults and families include assessments, case management plans, referrals and community resources. Our case manager also assists with emergency financial assistance and food assistance (including food pantry and Mitzvah Meals). To learn more about our financial and food assistance programs, click here. To schedule an appointment with our case manager: